mercredi 3 septembre 2014

Support process for randomly blocked account.

Quick question..



How do you go through the support process and check tickets for accounts when you can't log into the support page because the account is blocked?







I went to log onto my old SWS account and it kept kicking back to the log-in screen with no message. Log into the master account and it says it's permanently blocked.



I've got no idea what the hell has happened, I've only logged onto the account for about 1-2 hours max in the past 2 years to see what was on it and ran round Giran with Song Of Wind! Then went to Bloody Swamp for an hour behind my main since it had an Antharas buff from 2012.



To be honest this has shaken me up quite a bit, no emails, no reason, no bots, no rmt etc... just randomly banned.



I hope this gets sorted soon, even though I didn't use it, I liked my sws.




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