HELP!!! Client error!

hello,

im new here and i just need some extra help with a prob i have.. While i was downloading the game via NCLauncher the following error window popped up.



<< Error Message >>

[Update error] Cannot download file.

Please restart the launcher. If this problem persists, please contact Customer Support at http://ift.tt/O6nwqV.

E02018

DP_G17_499_49/0d81bc5d

Patch/Zip/L2text/Guide_Ad_4050_01_ivorytower.htm.zip



Can someone tell me what can i do to solve it??

Thank you.