Look this i get from support ticket
SkyIcarus Yesterday at 17:19 Hello i send this mail because i cant log into my master account,you send me a mail to migrate and when i try log say incorrent mail,so i play a lot of years to get gear and my archer 98 and i lost everything ???? i hope can help me my character is SkyIcarus yul archer 98 but i can log with my id and pass,if i log with mail i look i dont have my main but nickname is in use so ?
ty i hope can help me o i really feel sad lose time playing this years if i lose my main :(
Hello there,
On May 13th 2015, NCSOFT moved to a new account platform. This change required customers to migrate their accounts to this new platform before May 1st. Any accounts that were not migrated before this cutoff date have been deleted.
If you did not migrate your account but wish to continue playing Aion and/or Lineage II, you can create a new free account from the NCSOFT account page here: http://ift.tt/1clRoxi
We apologize for any frustration this may cause. Please keep in mind we are unable to recover any accounts that were not migrated by the May 1st deadline.
Regards,
Jerome
NCSoft Account Support
And then i write
So i lost 3 years playing,when l2 come free, farming trading for my R95 gear and R99 take me 3 years it was not easy,because im work, getting hard xp,losing hours and days to get lv 98 for nothing ? and i need make a new account from beginning OMG,I change my password and when i enter the game i dont have my main and the account remains active.It is disrespectful really,who will return my lost time,and all I had in my account.Sry but this is really sad.
I'm not going to start the whole game again and the whole time I've been I manage to have my level and my dress R95 and R99, and may make a decision so players who have been playing for more than 10 years ago,and the game is full of exploding bots and clans raid boss programs to take advantage of the legal players.No excuse that you had to change their policies and players pay the
consequence. I want returned my character !
Thanks SkyIcaurs Chronos server Yul Archer 98
SkyIcarus Today at 19:47 Look at this picture of my account, because in creating new character says my name already exists,i did that nick 3 years ago when L2 come free !!!!, if that's my nick I did three years ago,its my main character SkyIcarus, by saying that my account was deleted on 1 May by the migration ???? , if you see my nick is in use why ????? if not deleted from the database is why my character in somewhere is active ! why !!!!!!!!!
http://ift.tt/1IUgxfK
SkyIcarus Yesterday at 17:19 Hello i send this mail because i cant log into my master account,you send me a mail to migrate and when i try log say incorrent mail,so i play a lot of years to get gear and my archer 98 and i lost everything ???? i hope can help me my character is SkyIcarus yul archer 98 but i can log with my id and pass,if i log with mail i look i dont have my main but nickname is in use so ?
ty i hope can help me o i really feel sad lose time playing this years if i lose my main :(
Hello there,
On May 13th 2015, NCSOFT moved to a new account platform. This change required customers to migrate their accounts to this new platform before May 1st. Any accounts that were not migrated before this cutoff date have been deleted.
If you did not migrate your account but wish to continue playing Aion and/or Lineage II, you can create a new free account from the NCSOFT account page here: http://ift.tt/1clRoxi
We apologize for any frustration this may cause. Please keep in mind we are unable to recover any accounts that were not migrated by the May 1st deadline.
Regards,
Jerome
NCSoft Account Support
And then i write
So i lost 3 years playing,when l2 come free, farming trading for my R95 gear and R99 take me 3 years it was not easy,because im work, getting hard xp,losing hours and days to get lv 98 for nothing ? and i need make a new account from beginning OMG,I change my password and when i enter the game i dont have my main and the account remains active.It is disrespectful really,who will return my lost time,and all I had in my account.Sry but this is really sad.
I'm not going to start the whole game again and the whole time I've been I manage to have my level and my dress R95 and R99, and may make a decision so players who have been playing for more than 10 years ago,and the game is full of exploding bots and clans raid boss programs to take advantage of the legal players.No excuse that you had to change their policies and players pay the
consequence. I want returned my character !
Thanks SkyIcaurs Chronos server Yul Archer 98
SkyIcarus Today at 19:47 Look at this picture of my account, because in creating new character says my name already exists,i did that nick 3 years ago when L2 come free !!!!, if that's my nick I did three years ago,its my main character SkyIcarus, by saying that my account was deleted on 1 May by the migration ???? , if you see my nick is in use why ????? if not deleted from the database is why my character in somewhere is active ! why !!!!!!!!!
http://ift.tt/1IUgxfK
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