need help

have a problem with my hotmail account where I have my main character, so I can not verify the IP address, because it is from a previous home. I can not unlock my email account because I used the phone number of my previous work.I sent a lot of emails to Hotmail and they never responded to me. The problem is that I play with this account daily. How I can solve it?

char pinkysito lvl 99
server magmeld

need help