My main account was "terminated" because of something i am not guilty (character xXDoryanXx from Naia) , i want people from forum know about this injustice , i was buying 4000 ncoins with main account and was succes , second time i try NCsoft declined the order and blocked me and i get next message :
"The purchase attempt displayed characteristics that are currently found in numerous fraudulent transactions. As a result, the associated game account was permanently closed and the credit/debit card used was blocked from further use in our system"
After this using same card bank and making same steps for what i was blocked , yesterday , using this second lineage account i bought another 4000 ncoins just to make NCsoft see that i am innocent and they make a big mistake . For one week i am blocked and i send many emails to support, with proofs , without any result , what should i do ? What you do if you were in my place ?
"The purchase attempt displayed characteristics that are currently found in numerous fraudulent transactions. As a result, the associated game account was permanently closed and the credit/debit card used was blocked from further use in our system"
After this using same card bank and making same steps for what i was blocked , yesterday , using this second lineage account i bought another 4000 ncoins just to make NCsoft see that i am innocent and they make a big mistake . For one week i am blocked and i send many emails to support, with proofs , without any result , what should i do ? What you do if you were in my place ?
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