The following are some of the major issues that have been reported for the Infinite Odyssey update.
Current Known Issues:
What is a "known issue"?
It's a bug that has been officially verified and acknowledged by NCSOFT staff. This means that is has been officially reported as a bug and we are already investigating the matter and will likely be requesting a fix for it. Different known issues may have different parameters for investigation and bug-fix requesting. This list only reflects issues that are happening in-game. For technical issues, please contact tech support immediately.
Why is my issue not listed?
Some issues players have reported are not yet confirmed and therefore are not yet "known issues." This thread will be updated as major issues are confirmed. If you don't see your issue in this list, contact support about it first so we can investigate and verify if its a bug or not.
Where can I post about a bug?
If you have found an issue that you think is a game bug (something that is not working as intended) and want to post it or ask other players about it first please check these forums to see if there is already a thread about it. If you can't find anything about it, report the issue to the support team through a support ticket. You can also create a thread for that topic, but please understand that forum threads are not official bug reports.
Current Known Issues:
What is a "known issue"?
It's a bug that has been officially verified and acknowledged by NCSOFT staff. This means that is has been officially reported as a bug and we are already investigating the matter and will likely be requesting a fix for it. Different known issues may have different parameters for investigation and bug-fix requesting. This list only reflects issues that are happening in-game. For technical issues, please contact tech support immediately.
Why is my issue not listed?
Some issues players have reported are not yet confirmed and therefore are not yet "known issues." This thread will be updated as major issues are confirmed. If you don't see your issue in this list, contact support about it first so we can investigate and verify if its a bug or not.
Where can I post about a bug?
If you have found an issue that you think is a game bug (something that is not working as intended) and want to post it or ask other players about it first please check these forums to see if there is already a thread about it. If you can't find anything about it, report the issue to the support team through a support ticket. You can also create a thread for that topic, but please understand that forum threads are not official bug reports.
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